Terms of Service

Eligibility

You must be at least 18 years of age to use this website or make a purchase. By using our Site, you represent and warrant that you meet this age requirement and that you have the legal capacity to enter into a binding agreement. If you are accessing the Site on behalf of a business or organization, you represent that you have the authority to bind that entity to these Terms.

User Accounts

You may make purchases as a guest or by creating an account. Creating an account allows you to track orders, manage your preferences, and enjoy a faster checkout experience. Guest checkout information is used solely to fulfill your order. You are responsible for keeping any account credentials confidential.

Account Termination

We reserve the right to suspend, restrict, or permanently terminate your account and cancel any pending orders at our sole discretion, without prior notice, for any of the following reasons:

• Fraudulent activity (including chargebacks and identity misrepresentation)
• Abuse of return, exchange, or promotional policies
• Violation of these Terms of Service

Upon termination, your right to access and use the Site will immediately cease. We are not liable for any loss resulting from account suspension or termination made in good faith.

Product Information & Pricing

We make every effort to accurately display the colors, textures, and details of our products. However, the actual appearance of jewelry may vary slightly from what you see on your screen due to differences in monitor calibration and photography conditions. Natural gemstones may exhibit slight variations in color, clarity, or inclusion that are characteristic of authentic stones and are not considered defects.

All prices are listed in US dollars and are subject to change without notice. In the event of a pricing error, Mesmerra reserves the right to cancel any orders placed at the incorrect price, even after an order confirmation has been sent. We will notify you of any such cancellation and offer you the opportunity to reorder at the correct price.

Intellectual Property

All content on this website — including but not limited to product images, descriptions, logos, graphic designs, and jewelry designs — is the exclusive property of Mesmerra and is protected by applicable copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, display, or create derivative works from any content on this site without our prior written consent. Unauthorized use of our intellectual property may result in legal action. If you wish to use any of our content for legitimate purposes, please contact us at info@mesmerra.com to request permission.

Limitation of Liability

To the maximum extent permitted by applicable law, our total liability arising out of or related to these Terms or your use of the Site is limited to the purchase price of the item giving rise to the claim. In no event shall Mesmerra, its directors, employees, agents, or affiliates be liable for indirect, incidental, special, or consequential damages — including but not limited to loss of revenue, loss of data, or loss of goodwill — even if we have been advised of the possibility of such damages.

Nothing in these Terms limits our liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation.

Disclaimer of Warranties

The Site and its content are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. Mesmerra does not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components.

Dispute Resolution

Any disputes arising out of or relating to these Terms or your use of the Site shall be resolved through binding arbitration in accordance with the rules of the applicable arbitration association in India. You agree to submit to the personal jurisdiction of the courts or arbitration bodies located in that jurisdiction for the resolution of any such disputes.

Governing Law

These Terms are governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.

Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect. The invalid or unenforceable provision will be modified to the minimum extent necessary to make it valid and enforceable.

Entire Agreement

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Mesmerra with respect to your use of the Site and supersede all prior agreements, representations, and understandings.

Changes to Terms

We reserve the right to update these Terms at any time. When we make material changes, we will update the date at the top of this page. Continued use of the Site after any changes constitutes your acceptance of the new Terms.

For questions about these Terms, please contact us at info@mesmerra.com.